Case Study
Digitalizing High-Class Food Delivery: Matkomfort
How Matkomfort moved its growing delivery operations from spreadsheets to an automated ERP system.
AI-generated imageCountry
Sweden
Industry
Food Delivery / Hospitality
Platform
Custom ERP backend
Challenge
Matkomfort, a Swedish meal-delivery business founded in 2005 by a professional chef, originally managed its customers, orders and deliveries through simple spreadsheets. As the team grew and order volumes increased, this manual way of working became a bottleneck, leaving the business short on visibility, shared access to data and automation of recurring tasks.
Solution
Sigma Technology built a bespoke ERP backend in just three weeks that automates customer and delivery management, organizes purchasing and logistics, and keeps track of customer loyalty and activity. The system was tied into the company’s website, payment handling, invoicing and customer support, with a Sigma Technology consultant continuing to support Matkomfort through regular weekly meetings.
Results
The new system enabled Matkomfort to keep up with rising delivery demand and made it simple for customers to add extra deliveries and tailor their orders to their needs. Matkomfort and Sigma Technology have been working together since 2010.